DELIVERY OF PRODUCTS

In Second Gate Games, we have three methods to deliver:

  • Free pick up at our office located on Casp Street, 37 2n 1a in Barcelona.
  • Shipping Spain (peninsula): it will have a fixed cost of 3.90. Shipping costs will be free to buy over € 30.
  • Other destinations: The shipment is automatically managed by Packlink (www.packlink.com), allowing the user to choose the shipping method that suits him, the price will be calculated based on weight, volume and destination.

Shipping costs are detailed in each purchase. Second Gate Games reserves the right to modify payment methods, in order to favor customers, adding options or eliminating existing ones if there are better options.

Returns and claims

As established by current legislation, the term of return of the products will be 7 days from the delivery of the same. For any return you must contact Second Gate Games by email to the address info@secondgategames.com indicating the order number and the reason for the return. It will be Second Gate Games who will contact the transport company to manage the collection of the returned product. If you wish, you can return it with another transport company, provided it is certified.

Returns that meet the following requirements will be admitted:

  • Products must keep intact its original seal.
  • The customer must pay the shipping costs in case of return.
  • The product to be returned must be properly packaged for return.

Prices

The products that appear on www.secondgategames.com appear with the price in Euros and VAT included. Prices may vary without notice and at any time. The price of the items will not be considered any contractual commitment and will be considered as a purchase proposal to place the order. For this reason if there is an error in the price or was modified by secondgategames.com, the customer will be duly informed and confirmation will be requested to proceed with the order.

Promotions and offers

The offers that are presented in Second Gate Games will be valid while they are displayed on the Web or there are units available in stock. The conditions will be the same as for the rest of the products.

Payment methods

Payment for products purchased from Second Gate Games will be paid through bank transfer, credit card or PayPal (www.Paypal.com).

Wire transfer:

At the time of placing the order, and choosing as a means of payment the bank transfer, you access a screen in which the total price of the requested order is detailed, as well as the data of the bank account in which this must be entered amount within a maximum period of one week after the order is placed. When the corresponding amount is entered, it is recommended to send the receipt to info@secondgategames.com The accounts to make the income are the following:

CAIXABANK: ES60 2100 0765 8102 0039 2937

BENEFICIARY: SECOND GATE GAMES
CONCEPT: Order No.

Credit card

When placing the order, and choosing as a means of payment the credit card, it connects with the secure payment system of CAIXABANK where you must indicate your card number, type and expiration date. Depending on the bank you work with, more information may be required.